Customer Care

Payment Methods
We accept most major credit cards plus PayPal, Apple Pay.

Tax
5% sales tax will be added to all orders placed within Massachusetts.

Discounts
We offer 35% off all "Fragrance of the Month" candles.

Shipping
All shipping charges are based on weight and distance. We use UPS ground service, unless otherwise requested.  For special freight, express or overnight delivery call 1-800-697-2135. 

Returns
For returns or damaged items call 1-800-697-2135 for a return authorization number.

Phone Orders
Phone orders are welcome, call 1-800-697-2135.

International Orders
International orders are welcome, call 1-800-697-2135 for shipping details.

Contact Us 
Tel: 800-697-2135
Fax: 413-568-9019
Email: sales@pilgrimcandle.com